Terms & Conditions
Last updated: August 22, 2026
These terms are the working agreement between Mississauga Hood Cleaning Pros and the operators who use this website, request quotes, and book cleanings. They explain how quoting works, how scheduling and site access are handled, what the compliance paperwork does and does not certify, and how insurance operates on a job. They are deliberately written in plain language: an owner reading this after close on a Tuesday night should finish knowing exactly how hiring us works, without a lawyer on retainer.
About this website
This website exists to describe the commercial kitchen exhaust cleaning services of Mississauga Hood Cleaning Pros and to receive quote requests. Using the site means accepting these terms.
Quotes
A quote request, whether through the form or by phone, is a request for a written estimate and nothing more. The written quote sets out the scope, the price, and what comes with the visit. Work begins only after the customer accepts it.
Informational content
The pages here explaining NFPA 96, cleaning intervals, and inspection practice are general information for commercial kitchen operators. They are not legal advice, and they do not substitute for the published NFPA 96 standard, the Ontario Fire Code, or the direction of the authority having jurisdiction over a specific property. Mississauga Hood Cleaning Pros references the published NFPA 96 standard as the technical baseline for its work and is not affiliated with the National Fire Protection Association.
Pricing
Starting prices shown on this site describe typical single-hood and multi-hood kitchens in the Mississauga area. The number that binds either party is always the written quote for the specific kitchen.
Scheduling and access
Cleanings run after hours around the kitchen's schedule, overnight for restaurants and between bookings for banquet halls. The customer agrees to provide premises access at the agreed time, including roof access when the exhaust fan is in scope. If access falls through, the visit is rebooked; repeated missed appointments may carry a call-out charge, and any such charge appears on the quote in advance, never as a surprise.
Documentation
Every completed job produces a signed health and safety certificate referencing the NFPA 96 standard and a before-and-after photo set. These records describe the surfaces cleaned on that visit. They do not warrant the system's condition between visits, and they do not certify anything excluded from the quoted scope, such as a duct section without access panels, which gets noted on the certificate instead.
Insurance and safety
WSIB coverage and a certificate of liability insurance are delivered before work starts. Crews tarp cooking and food-contact surfaces before opening any chemical, mask suppression nozzles and electrical components, and hand the kitchen back food-ready. Pre-existing problems found inside the system, such as seized fan bearings, missing panels, or damaged filter racks, are reported to the operator, not repaired without authorization.
Limitation
To the extent Ontario law permits, the liability of Mississauga Hood Cleaning Pros for any claim connected to a cleaning visit is capped at the amount paid for that visit. Nothing here limits liability that cannot lawfully be limited.
Intellectual property
The content of this site, including the service pages and the NFPA 96 guide, belongs to its operator and may not be republished without written permission.
Contact
Questions about these terms: 647-361-2896 or the contact page.
Terms: frequently asked questions
Does requesting a quote commit me to booking?
No. A quote request asks for a written estimate and nothing else. Work is only booked after the operator accepts the written quote, which states the full scope and price up front.
Can the final invoice exceed the quote?
The invoice matches the accepted quote. If the crew finds something on site that genuinely changes scope, such as a duct section with no access panel, it is documented and discussed, and it is added only with the operator's approval. Nothing is billed silently.
What happens if I have to reschedule?
Call as soon as you know and the visit moves to the next open overnight or between-event window. Repeated no-access appointments may carry a call-out charge, and that charge is always stated on the quote before it can ever apply.
Does the certificate mean my kitchen will pass inspection?
The certificate documents the surfaces cleaned on that date, referencing the NFPA 96 standard. It is the record an inspector asks for, but it speaks to the system's condition at cleaning time. It does not cover grease that accumulates afterward or components excluded from the quoted scope and noted as such.
Who pays if something is damaged during the cleaning?
Mississauga Hood Cleaning Pros carries liability insurance and delivers proof before starting. Damage that already existed inside the system is reported to the operator rather than repaired without authorization, and anything caused by the cleaning itself goes through that insurance.